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Privacy Policy

For: parkerequestrian.co.za

Introduction

Parker Equestrian (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains our policies and practices regarding the personal and other information which we process. It is through this disclosure, and in line with section 18 of POPIA, that we intend to provide you with a level of comfort and confidence in how we collect, use, disclose, and safeguard your information which we collect or you provide through use of this website https://parkerequestrian.co.za (the “Site”) as well as how you can contact us should you have any questions or concerns. This policy has been drafted to comply with South Africa’s Protection of Personal Information Act, 2013, as amended (POPIA).

By using the site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

What Information We Collect

We collect information in the following ways:

a. Information You Provide to Us:

We collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Register for riding lessons or simulator training
  • Apply for our equestrian academy
  • Book a facility tour
  • Sign up for our newsletter

This information may include:

  • Full Name
  • Email Address
  • Phone Number
  • Age (for age-appropriate training programs)
  • Riding experience level
  • Emergency contact information
  • Health information relevant to equestrian activities (with explicit consent)

b. Information We Collect Automatically:

When you access the Site, we may automatically collect certain information about your device and browsing activity through cookies and other tracking technologies. This may include:

  • IP address
  • Browser type
  • Operating system
  • Pages you have viewed on our Site
  • Time spent on pages
  • Referring website

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries about our riding school, simulator training, or academy programs
  • To process registrations and bookings for our services
  • To schedule riding lessons, simulator sessions, or facility tours
  • To communicate important information about your bookings or our services
  • To ensure safety and appropriate training based on age and experience level
  • To operate and improve our Site, including monitoring and analyzing usage and trends
  • To send you relevant information about equestrian events, training tips, or special offers (only with your explicit consent)

We will not use your personal information for direct marketing purposes unless we have obtained your separate and explicit consent to do so.

Data Sharing and Third Parties

We do not sell your personal information. We may share your information with the following categories of third parties:

Service Providers:

We utilize trusted third-party service providers to help us operate our business and provide services to you:

  • Web3Forms: For processing contact form submissions securely
  • Web Hosting Provider: To host our website and store data securely
  • Payment Processors: For processing payments for our services (when applicable)
  • Email Service Providers: For communicating with you about your bookings and enquiries

Professional Associations:

For students enrolled in our Equestrian Academy, we may share necessary information with EQASA (Equestrian Qualifications Authority of Southern Africa) for certification purposes.

Emergency Services:

In case of emergency during equestrian activities, we may share relevant personal and health information with emergency medical services.

Cookies and Tracking Technologies

Cookies are small text files stored on your device that help us operate our Site and collect data. We use cookies for several purposes:

  • To remember your preferences and settings
  • To analyze site traffic and user behavior
  • To improve user experience

You can control cookies through your browser settings and other tools. Most browsers allow you to refuse cookies or to alert you when cookies are being sent.

Data Storage and Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention Periods:

  • For enquiries that do not result in service registration: We will delete your personal data 6 months after our last communication
  • For active students and clients: We will retain your data for the duration of our relationship and for 7 years thereafter for legal and safety records
  • For academy students: We retain certification records indefinitely as required by EQASA standards
  • Health and safety information: Retained for 7 years from last activity as required by South African regulations

Your Data Protection Rights

In accordance with POPIA, you have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

To exercise any of these rights, please contact us at:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: September 23, 2025